Wrzeciono Czasu - Authorized Service Center
As part of our Service Center operations, we offer the possibility to order and replace straps, bracelets, clasps, and bracelet links for the following watches: Jaeger-LeCoultre, Cartier, Ulysse Nardin, Girard-Perregaux, IWC, Panerai, Franck Muller, Cvstos, Omega*, Breitling, TAG Heuer, Montblanc, Longines, Baume & Mercier, Armand Nicolet, Sinn, Hamilton, Tissot, Certina, and Mido.
What parts can be ordered?
- Original, factory straps
- Original, factory bracelets
- Original, factory clasps
- Original, factory bracelet links
*Omega – links, straps, bracelets, and clasps for Omega watches are ordered exclusively as part of their replacement service at the Wrzeciono Czasu Service Center in Warsaw.
FAQ
What is the waiting time for ordered parts?
Order fulfillment time depends on the availability of the given part at the manufacturer’s factory – typically delivery to our service center takes 1 to 4 weeks. The customer is promptly informed when the order is ready for collection at our service center in Warsaw or when the shipment has been dispatched to the address specified in the order.
Can ordered parts be replaced at the Wrzeciono Czasu service center?
Yes. As part of the order, there is the possibility of complimentary replacement of the selected part at our service center. This service is typically performed on the spot upon prior notification.
Is it possible to deliver the order to a specified address?
Yes. After confirming the details when placing the order, we can send the part directly to the address specified by the customer.
What is the delivery area?
We fulfill shipments throughout Poland and abroad – excluding countries to which the selected courier company does not deliver.
How can I place an order?
We encourage you to use the contact form provided below. We also invite you to visit us at our service center headquarters in Warsaw or at our branches in Krakow and Gdansk.
Contact Form
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Wrzeciono Czasu Service Center
Warsaw
Mokotowska 71 unit 101
00-530 Warsaw
Opening hours:
Monday – Friday 11:00 AM-7:00 PM
Saturday 11:00 AM-5:00 PM
Helpline
EXTENSION 1, SERVICE EXTENSION 5
Unable to respond to SMS and WhatsApp messages. This number is for call forwarding and phone calls only.
Drop-off and Collection Points
Gdańsk
Salon inside Radisson Blu Hotel
Długi Targ 19
80-828 Gdańsk
Opening hours:
Monday – Friday 11:00-19:00
Please contact us by phone before your visit to confirm the appointment.
Helpline
EXTENSION 2
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Krakow
Salon inside Hotel Novotel Krakow City West
Armii Krajowej 11
Opening hours:
Monday – Thursday 10:00 AM-2:00 PM
Please contact us by phone before your visit to confirm the appointment.
Helpline
EXTENSION NUMBER 3
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